Here at Potentia Initiative we strive to deliver our items as quickly as possible to our customers.

 

 

Shipping Policy :

 Please keep noted that we currently operate on a strictly pre-order basis. This means that items are not immediately available for shipping and will be produced by our manufacture once the pre-order window is closed.

Production times vary depending on the item, but we will provide an estimated shipping date for each preordered item. Once your item has been produced by our manufacture and shipped to us, we will ship the item to you with absolute efficiency. Delivery times may vary depending on your location. If you have any questions or concerns about your order, please contact us. 

 

 

Pre-Order Timeline :

• Production Window: Once the pre-order window closes, the production process begins. This typically takes 4-7 weeks to complete, depending on the complexity of the item and production schedules.

• Estimated Shipping Date: We will provide an estimated timeline for when your order will ship. Please note that these are estimates and may be subject to change due to unforeseen delays in production or logistics.

 

Order Fulfillment Process : 

1. Once the items are produced, they will be shipped from our manufacturer to us.

2. Upon receiving the products, we will thoroughly inspect and package each item.

3. Your order will then be shipped to you with efficiency and care.

 

Delivery Times :

• Domestic Orders: Estimated delivery is 3-7 business days after the order has been shipped.

 

Updates and Communication :

 

We will provide regular updates regarding your order through email and on our social media platforms, including Instagram. Be sure to follow us and stay tuned for the latest information.

 

Final Sale Policy

• All Orders Are Final: Due to the pre-order nature of our drops, we do not offer refunds, exchanges, or cancellations after the pre-order window closes. Please double-check your order details before completing your purchase.

 

Contact Us :

 

If you have any questions or concerns about your order, feel free to contact us at [Insert Contact Information]. We’re here to assist you every step of the way.

 

Thank you for supporting Potentia and our mission to empower your lifestyle 

At Potentia, we are committed to delivering high-quality, thoughtfully crafted products that accurately reflect the descriptions and images we display. To maintain transparency and uphold the integrity of our brand, we have established a strict no-refund and no-chargeback policy.

 

Final Sale Policy :

• All Sales Are Final: Once an order is placed and payment is processed, it is considered final. We do not offer refunds, cancellations, or exchanges.

• This policy is in place due to the pre-order nature of our drops, where each piece is made-to-order specifically for you.

 

Chargeback Disputes :

• By completing a purchase with Potentia, you agree not to file a chargeback or dispute the transaction with your payment processor.

• Chargebacks are not an accepted form of resolution. If a chargeback is initiated, we will provide the payment processor with evidence of your agreement to these terms.

 

Customer Support :

 

We value your satisfaction and are here to assist you. If you encounter any issues with your order, such as defects or delivery problems, please contact us directly at [Insert Contact Information]. We will do our best to address your concerns and find a solution within the bounds of our policies.

 

Thank you for supporting Potentia and respecting our policies. By making a purchase, you acknowledge and agree to the terms outlined in this Refund and Chargeback Policy.

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Contact us at ( potentiaapparelenterprises@gmail.com )